VN
Vuyokazi N

1 reviews | Active since Dec 2018

21 Oct 2019, 12:29

FNB Eastrand mall doesnot care about their clients.

Fnb doesnot care about their customers, FNB Eastrand Mall to be exact. We have been waiting for a teller to help us for almost 45minutes not even a single person have been helped. When we ask them what is going on they tell us that they are still busy training a new teller, like must we as their clients suffer just because they doing a training during business hours? Worse part is that they are slow in general, that is kind of acceptable and forgivable, but this???? It is completely unacceptable and business *********. I am fuming.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Oct 2019, 14:54
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is  ***NF

Regards

Hello Peter Complaints Team 

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