VN
Vuyokazi N
1 reviews | Active since Dec 2018
21 Oct 2019, 12:29
FNB Eastrand mall doesnot care about their clients.
Fnb doesnot care about their customers, FNB Eastrand Mall to be exact. We have been waiting for a teller to help us for almost 45minutes not even a single person have been helped. When we ask them what is going on they tell us that they are still busy training a new teller, like must we as their clients suffer just because they doing a training during business hours? Worse part is that they are slow in general, that is kind of acceptable and forgivable, but this???? It is completely unacceptable and business *********. I am fuming.
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Replies (1)FNB (First National Bank)'s replyOfficial
21 Oct 2019, 14:54Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply21 Oct 2019, 14:54
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
***
