FNB e-Wallet services USELESS

I mistakenly sent money to the wrong number with e-wallet. I tried to gain access to the mobile service to reverse it using *120*321#, but the service was down. I then sent money to my own number, so I could give the intended recipient my number with the pin to withdraw the money, but then the sms never came through. I eventually found and gave the recipient cash. Because the service was out of order, I had to phone for the reversal of the first attempt and was forced to pay R60 to get R150 back! Very upsetting. Then I still had the one sent to my number. I couldn't reverse it again without the service, but was not willing to pay yet another R60 to get it. So I went to an ATM to withdraw the cash. At the ATM I went through the process until it said "please take cash", but the cash never came out! It finally said "sorry there is a printer error" on the display and the transaction terminated without me having anything for it. I drove to another ATM and now the PIN no longer works. So I've lost R60 + R150 for nothing, not to mention my time and effort put in and several phone calls to try to get it. My last phone call was to cellphone banking support, who put me through to ATM disputes and guess what, the number they put me through to, DOESN'T EXIST! I'm fuming here! Absolutely nauseating!