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kgomotso M

1 reviews | Active since Mar 2018

23 Apr 2018, 14:51

FNB E wallet services leave you wanting!!!

sent R1000 via ewallet service. maximum cash requested at ATM. R200 dispensed. when subsequent withdrawal is made R8 fee subtracted. How is the ATM's inability to dispense cash a problem of the person to whom cash was sent?

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Apr 2018, 16:11
Official

Good Day Savvy one ,

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to e-wallet department and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***