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Fatima B
1 reviews | Active since Jan 2024
14 Nov 2025, 19:23
FNB e-wallet cash retrieval failiure
FNB Islamic Current Account***, FNB Islamic Current Account***, 09 Nov 2025, ***, VODSJ69LG7DP, R150.00. Shared above are the details of a e-wallet transaction that could not be retrieved by the recipient. This is the second time this failure is occurring. Kindly refund the payment without charge, as this is a technology failure on the bank's part.
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Fatima B's updateReviewer Update
15 Nov 2025, 13:44Received a prompt on my FNB App to authorize a purchase from Temu I did not make for R4000. Reached out to the helpdesk to find out which card was involved. Instead of providing the details requested I was referred to the ***** department. I tried to record the ***** - it is impassable as only transactions where actual ***** occurred can be used to initiate the request. I still don't know which card was compromised. Please respond to this complaint with the details used on Temu
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Fatima B's update15 Nov 2025, 13:44
Reviewer Update
Received a prompt on my FNB App to authorize a purchase from Temu I did not make for R4000. Reached out to the helpdesk to find out which card was involved. Instead of providing the details requested I was referred to the ***** department. I tried to record the ***** - it is impassable as only transactions where actual ***** occurred can be used to initiate the request. I still don't know which card was compromised. Please respond to this complaint with the details used on Temu