JC
Jacques C
1 reviews | Active since May 2009
29 Oct 2025, 12:13
FNB -> DSV (Very unprofessional)
Dear FNB, today someone called me from DSV. Firstly she said : She wants to delivery my standard bank card. Secondly on that, I asked her to please email me, as I stutter, and her reply "You can collect your FNB Fusion card at your nearest FNB branch". How unprofessional are that. You can by all means listen to the voice recording.
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Jacques C's updateReviewer Update
29 Oct 2025, 12:40Dear FNB, I now contacted DSV also. Its a shame that a basic question of can I please reply via email as I stutter was laughed off. I really wish DSV would send staff on client relationship courses. I hellopetered FNB, as you instructed DSV to delivery my card. What a nightmare of note to say the least
JC
Jacques C's update29 Oct 2025, 12:40
Reviewer Update
Dear FNB, I now contacted DSV also. Its a shame that a basic question of can I please reply via email as I stutter was laughed off. I really wish DSV would send staff on client relationship courses. I hellopetered FNB, as you instructed DSV to delivery my card. What a nightmare of note to say the least