CB
Carl B

1 reviews | Active since Jan 2018

05 Aug 2021, 07:44

FNB & DSV service

FNB cannot assist on on the banking application spoke to Nthabiseng regarding my card delivery. They cannot assist and send my to a closed FNB Branch to collect If Dsv called me as per the sms I could have assist with delivery detail.

07:15:34 Unfortunately we do not have a callback option for card delivery request. Kindly call the numbers above for couriers or you can chat with us after 08:00 and we will transfer you to card delivery desk for further assistance. I really do apologize for the inconvenience caused.

07:16:13 Thank you. Basically you tell me this is a useless service and nobody can assist with the banks service. As no one know how to use a phone to assist.

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