MP
Matthieu P
1 reviews | Active since Mar 2009
26 Nov 2018, 21:23
FNB dropped Dischem discount voucher in the time it took me to get home with no warning
FNB is dropping eBucks benefits with no warning. I was going to buy Dischem voucher at 40% discount as I worked towards getting to the maximum eBucks level, but decided to do it from home. By the time I got home FNB had removed that benefit... No warning anywhere. So people are savings eBucks and without warning you remove benefits. This is not good practice
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FNB (First National Bank)'s replyOfficial
27 Nov 2018, 09:32Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply27 Nov 2018, 09:32
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)