FNB Drama

Nthabiseng, the 5 stars is yours alone, you have really raised the FNB Eastgate bar when that thing called Manxoba dropped it, Manxoba has a lot to learn from you, help him, he needs it. With money In the account that wanted to send to Swaziland for funeral arrangements , We were assisted by a guy named Manxoba 16min before the branch closed its doors at 1pm on 08 June 2024, he only gave us instructions on how to operate the app for our ask, he didn’t want take us through the app and physically show us, what a shame. Still struggling standing outside the door, Manxoba did not even bother to check if we were winning from his incorrect instructions, useless man. The branch closed and we approached my since he was the one closing the door, with a stinking attitude he told us the option to select a country is at the top of the app (lies). We knocked on the glass door and a lady arhat was busy with another client gave us a hand gesture and later come to us, outside, was that hard for that thing called manxoba. Nthabiseng, woman of the day. She helped us send funds to Eswatini in less than 3min. The funds were for funeral arrangement im Swaziland and we really appreciate Nthabiseng. Now back to the hooligan in FNB uniform. It must just do itself a favour and move out of my way the next time I visit the branch or the bank will regret hiring it. In the interim, please can FNB sent that **** to a refresher cause on customer service to help it keep the job and feed its family.