SM
Sinah M

1 reviews | Active since Jun 2018

20 Jun 2019, 03:49

Fnb downgrade to cheaper account

I went to fnb Florida branch to asked to downgrade to a cheaper banking account as i'm retrenched no longer working, I cannot afford the charges of cheque account but it's almost a week now I was promised that they will come back to me with feedback but I haven't received any response yet and if that account charge I won't be able to pay it as I explained that Im not working anymore.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Jun 2019, 10:12
Official
Good day Sinah Mokgatla, 
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback. 

The reference number is ***NF. 

Regards, Hello Peter Complaints Team 

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