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LOGAN C

1 reviews | Active since Dec 2017

01 Dec 2017, 14:35

FNB Down

I am both a business and private wealth customer. Today i have lost over R80000 business as i could not pay staff and suppliers. How do i get compensated for this loss. I pay my bank charges for a service. This is definetly not service. FNB cannot expect us as customers to bear this loss.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Dec 2017, 11:59
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.

I again apologise for any inconvenience caused.

Kind Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)

Best regards,