fnb down

I have now been unable to get onto online banking for almost 10 days. I keep getting told it is my server. Yet I can get into every other bank and other platforms you cant even open any part of FNB<br> <br> The FNB online banking consultant just spent 15 minutes trying to convince me the problem was at MY end before she finally admitted that their servers have been down for days now and their Verified by Visa facility is faulty and she has no idea when it will be fixed ... why the smoke and mirrors FNB?<br> <br> What I don't appreciate is being **** to by these people ... honesty and transparency is the best policy, yet their service consultants have obviously been briefed to fob the customer off with a ******** story, which I'm sure many people have swallowed I'm not an idiot FNB, so don't insult me by treating me like one... that makes me madder than the fact that I haven't been able to do any online banking or secure online shopping since about 10 days ago.<br> <br> Please get back to me. I need to pay bills and do shopping. this is unacceptable. Twice now I have been messed about and told it has been escalated and it has not.