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Mahesh C

1 reviews | Active since May 2015

05 Jun 2018, 15:42

FNB-Double standards

Well to my surprise FNB has lived up to there poor standards once again, a few months back i was offered and given a prepaid contract by FNB ,which i cancelled as what i received was not anything i was promised. Not long before i wanted to move my life cover to FNB and was quoted and called numerous times just to sign up

Now i need to open up a business account and FNB when i called FNB and inquired if i could get a open a business account a was bluntly told now you cannot

Well done FNB , double standards i guess

0
Replies (3)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Jun 2018, 16:23
Official

Good Day Mahesh ,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to Premier banking to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

MC
Mahesh C's update15 Jun 2018, 12:04
Reviewer Update
More than a week after I asked for proper feedback on my queries I still have received no feedback. Well done Fnb like mentioned on my email why does a client of 15 years need to send a reminder for feedback. There has been months where I have paid over R1000 in bank charges currently R200 per month for what is it for incompetency???
MC
Mahesh C's update15 Jun 2018, 12:04
Reviewer Update
More than a week after I asked for proper feedback on my queries I still have received no feedback. Well done Fnb like mentioned on my email why does a client of 15 years need to send a reminder for feedback. There has been months where I have paid over R1000 in bank charges currently R200 per month for what is it for incompetency???