iS
itumeleng S
1 reviews | Active since Dec 2018
04 Jan 2019, 06:42
Fnb double debits my account and won't pay me back.
Fnb double debits my account and won't pay me back. Different consultants keep calling with empty promises to pay back my money. The last consultant to call was Clinton from the complaints department on the 31st of December2018 who promised that my money would be paid in the same day. Today is the 4th of January 2019 and no payment has been made since the 14th of December 2018. A bank that i have trusted for years has crocked me and won't pay me back my money
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FNB (First National Bank)'s replyOfficial
04 Jan 2019, 13:08Good Day Ms. Smouse,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Firdoze Khan
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply04 Jan 2019, 13:08
Official
Good Day Ms. Smouse,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Firdoze Khan
Hello Peter Complaints Team
*** (option one)