ZJ
Zanele J
1 reviews | Active since Oct 2020
10 Oct 2020, 11:25
FNB DOUBLE DEBIT ****!
VERY DISAPPOINTED AT THE CUSTOMER SERVICE FROM FNB. I've logged call, went to branch, used secure chat you name it! FNB double debited my account for something they should not have and no assistance to get my money back!!! I've sent numerous emailed even call center people **** and said it's going to be reversed but NOTHING!! ONE SAID BUY THE FNB SIM CARD IT'S FREE TO CALL THE CALL CENTER ALL LIES!!!! I'M VERY ANGRY AND ALL TURN AROUND TIME HAVE NOT BEEN ADHERED TO IT BEEN WEEKS NOW YET 24HRS TO REPLY EMAILS
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Zanele J's updateReviewer Update
10 Oct 2020, 11:50FNB resolution center I sent an email 3 October only now on hello Peter I get response since 26th September wasted my money on airtime and holding on 30mins plus on call center queue. Absolutely bad service.
ZJ
Zanele J's update10 Oct 2020, 11:50
Reviewer Update
FNB resolution center I sent an email 3 October only now on hello Peter I get response since 26th September wasted my money on airtime and holding on 30mins plus on call center queue. Absolutely bad service.