FNB double debit over the owed amount
I have been with FNB for over 10 years and with every year that passes their service gets worse.Last month i owed them just below R4000 and this month they took R2700 twice on my account.From owing that much and settlement amount being R3600 why is my money being taken only FNB knows.I am tired of this bank and poor service including my new personal banker.I am being ****** and no one will care to explain!!!Its **************** and FNB is getting away with this coz its their loan and their bank.
Good day Nombulelo Buthelezi,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Private Clients who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Nombulelo Buthelezi,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Private Clients who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)