NP
Nolu P
1 reviews | Active since Jul 2019
24 Sept 2019, 17:19
FNB Double Charbes Montly Fees
FNB charging a non-used account double monthly service fees. I requested FNB to close my premier cheque account before it accumulated other service fees, to my my surprise, on 1 September i was charged R199 and now on 23 September charged again R139 for monthly service fees and i don't know the reason for a double charge.
Not impressed with FNB
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
25 Sept 2019, 10:08Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
***
FNB (First National Bank)'s reply25 Sept 2019, 10:08
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
***