JL
John L

1 reviews | Active since Oct 2012

15 Nov 2017, 15:37

FNB dormand account charges come back

OK so I have changed previously FNB complain to status ok 5tar, Now I am disappointed Was told they will reverse the cost and close account, OK so they reversed the cost, However did not close the account NO new cost is popping up again.. Gee how good can it be?

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply16 Nov 2017, 09:26
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)

JL
John L's update07 Jun 2018, 12:10
Reviewer Update
Until date I was called approx 6 time by FNB in this regard and promise they wil resolve it and have the accout closed . But today Yesterday receved SMS I have to go and pay R100 otherwise they wil sue me... Come on FNB ....???????????