FNB don't resolve complaints

FNB suck as a bank. They don't resolve complaints. They don't want to apologise for calling me a **** even though they have proof that I didn't lie. I know the reason why I was declined for a smart watch and accepted it. They just can have the decency to apologise. But no they just ignore the issue. They will much rather lose a client. The customer service from FNB is definitely the worst in SA.