PC
Pretty C
1 reviews | Active since Jul 2015
09 Oct 2019, 15:45
FNB dont pay attention to detail
On the 2 October 2019, my business balance was -398, I then deposited R2500 on the 3rd of October to cater for the credit and maintain my account. On 4th I transferred R1150 from my business to my savings (both FNB accounts) and there was still a balance. On the 7th I tried to access my account and my surprise my account has been closed. FNB is failing to tell me why the account was closed since there was money in it. I have written several email but they just don't care to explain this to me.
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FNB (First National Bank)'s replyOfficial
09 Oct 2019, 16:17Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply09 Oct 2019, 16:17
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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