FNB don't look after Small Businesses

I have a terrible experience with FNB - we have opened an Business Account in April for our Company - we sent the documents and still we don't have any luck - our account is placed on hold as per them they don't have the documents but they tried to open two accounts- we requested one account - but we send all the documents to them - we have asked to change details and still it doesn't get actioned due to the fact that the account is not compliant as per specs - we have mailed different departments including banker and no response also secure chat and phoned - We need a bank card as we cannot trade , we need our account active and we loosing income because the bank doesn't action these requests