WF
Warren F

1 reviews | Active since Jun 2010

08 Oct 2019, 05:10

FNB don't listen and don't do what you want.

I contact FNB to drop my package back down which they say they did, I notice my cheque account gets dropped down to the package I ask for but on Friday last week I notice my credit card still is the same? Why would I only want my cheque account dropped down FNB??? Why are you that stupid that you don't drop my credit card down. Oh I know why to still charge me full price. Please revert the charges and fix your f up.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Oct 2019, 10:57
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is  ***NF

Regards

Hello Peter Complaints Team 

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