CD
Claudelle D

1 reviews | Active since Jul 2019

01 Jul 2019, 08:52

Fnb don't keep their promises as advertised

We changed banks from standard bank to fnb. To date they have not done our debit order switches as requested and now we cannot claim with our insurance as the debit order was unpaid. We went to the bank three times without any success, as they just pull up their shoulders and it is not their problem.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Jul 2019, 13:38
Official
Good Day Claudelle van Dyk
 
Thank you for bringing this to our attention. 
We acknowledge your complaint. 
It has been routed to the relevant department and feedback will be provided shortly. 
I do apologize for any inconvenience caused. 

Ref: ***NF 

Regards, 
Hello Peter Team 
Tel number: ***