JP
Johan P

1 reviews | Active since Apr 2016

12 Jul 2020, 23:44

FNB Don’t Help Their Customers During This Pandemic.

Why don’t I get any communication or feedback from FNB, this is the worst service that I have ever experienced in my live.

FNB is a bank with a slogan “HOW CAN WE HELP YOU”?

ABSA and Nedbank’s help during this pandemic was 100% better than the help I received from FNB.

The only thing I had to do was to reply to their SMS.

I didn’t have to go through a whole process and until today still wait for an answer like with FNB.

I am still waiting for FNB to let me know if they can help me.

Our sales decreased by 100% because of the COVID-19 pandemic.

We received our last order on Friday 2020-03-06.

0
Replies (1)
JP
Johan P's update24 Jul 2020, 11:31
Reviewer Update
I am still waiting for FNB Customer Resolution Center to contact me.

Reference number is: ***F

Friday 2020-07-24