FNB dont give a toss

I bank with FNB in Parow. From first joining had issues with their service. A few weeks before my business trip to the UK in December 2013 I called up to make sure that I could use all my cards abroad. Spent alot of time with this and after all their assurances that I could ended up having my FNB card rejected at the hotels, train stations, etc. Luckily I had a personal stanadard bank account and this worked. Upto this date they did not provide any feedback as to why the card did not work abroad - which leaves me with no confidence of using their cards outside SA.<br> <br> Another issue experienced is the frequency with which their cards get compromised by *******. Was a decade with Standard Bank and never had this problem. With FNB this has happened at least 2 times over the past year. Again they have never ever provided feedback on how it happened or got to the bottom of the issue. When I last called their call centre they were so *********** and provided no assistance. A lady attempted to follow up but was asking me questions about a credit card being compromised - in fact it was my cheque card that was compromised and this just demonstrated how disjointed as an organisation they are.