FK
Francois K
1 reviews | Active since Jul 2014
19 Nov 2015, 16:53
FNB DOnt care for my business
I logged a contact me form on their website for them to call me back and it's been 3 days and I haven't heard anything at all. Only automated email with a reference number on.<br> I need 2 new business cards and 2 petrol cards and some stuff done to my account and FNB service is nowhere to be found and it's business. I have personal with them as well. Seems they dont care as long as they take our money then ***** the rest.<br> <br> Thanks for absolute no service FNB you suck!!!!
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Replies (1)
FNB (First National Bank)'s replyOfficial
20 Nov 2015, 08:12Hello Francoiskorff,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 816225 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 816225 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply20 Nov 2015, 08:12
Official
Hello Francoiskorff,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 816225 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 816225 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)