JF
Johan F

1 reviews | Active since Mar 2009

17 Oct 2018, 13:27

FNB don't care about their lies

I'm disappointed with FNB. Earlier this year I app**** for a smart watch with FNB but was declined. I was then advised that if I clear some of my debts then I would qualify. Then when I app**** this time i was declined yet again and that after clearing some debts. So i was **** to previously and they just don't care. I emailed the CEO and no response.

How can they decline a watch then at the same time offer a phone. Really disappointed with FNB

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Oct 2018, 13:47
Official

Good Day Johan

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***