FNB DON'T CARE ABOUT SERIOUS MATTERS- EVEN IF IT BRINGS DAMAGE TO IT'S CUSTOMERS (FIY - THEY MADE THE MISTAKE)

Please see my previous complaint on Hallo Peter in relation with FNB. After I laid the complaint against them and send multiple emails, phone calls and eventually on Hallo Peter a lady from FNB contacted us and promised to resolve the matter. It has been weeks and still no feedback and attention received but only a false promise. It is ridiculous. You would think because False Fra*d case is involved that they would give the matter the needed attention yet they do not. They are arrogant towards their Customers. ABSA did a great job and immediately could see FNB's fault and was able to assist us, but FNB still have not resolved the matter and its been more than a month. Keep in mind, they made the mistake and still did not correct it defaming the client. This was their own mistake made which influenced all our accounts, and they don't care!