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romy.rollis romy.rollis
1 reviews | Active since Jan 2017
07 Jan 2019, 10:57
FNB don't care about *****
2 Months ago I sent FNB a message on their online messaging systems and I requested that FNB change some of my debit days to the beginning of the month instead of the 25th and still today they have not contacted me to discuss this.
I also sent them a message on the online messaging system on the 14 maybe 15th Dec as their phones and waiting time for a consultant was unacceptable. This was regarding ***** that was committed on my account on the 14th Dec and still to date they have not called me back. How can we help you ? Is laughable.
SA UNATHI ********** 9 SAGEPAY 0.00 -99.00
Helpful (0)
Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
08 Jan 2019, 09:45Good Day Romy
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref: ***NF
Regards,
Hello Peter Team
Tel number: ***
FNB (First National Bank)'s reply08 Jan 2019, 09:45
Official
Good Day Romy
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref: ***NF
Regards,
Hello Peter Team
Tel number: ***
