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romy.rollis romy.rollis

1 reviews | Active since Jan 2017

07 Jan 2019, 10:57

FNB don't care about *****

2 Months ago I sent FNB a message on their online messaging systems and I requested that FNB change some of my debit days to the beginning of the month instead of the 25th and still today they have not contacted me to discuss this.

I also sent them a message on the online messaging system on the 14 maybe 15th Dec as their phones and waiting time for a consultant was unacceptable. This was regarding ***** that was committed on my account on the 14th Dec and still to date they have not called me back. How can we help you ? Is laughable.

SA UNATHI ********** 9 SAGEPAY 0.00 -99.00

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Jan 2019, 09:45
Official
 
Good Day Romy
Thank you for bringing this to our attention. 
We acknowledge your complaint. 
It has been routed to the relevant department and feedback will be provided shortly. 
I do apologize for any inconvenience caused. 
Ref: ***NF 
Regards, 
Hello Peter Team 
Tel number: ***