FNB DON'T CARE!!

So last week I tried to apply for a tablet online. After not getting any response for 24 hours I called to follow up only to be told I am listed with ITC and my order was declined. I then called ITC and all the other buereu's who all informed me its a lie and that I have a very good score with no judgements. I phoned FnB sales again who then suddenly changed their story saying they will send a dispute via email which will take 3 to 5 days for feedback.

The fact that this is the second time that a similar incident of this nature occered at FNB tells me there is someone in credit with a personal agenda.

After the lack of a proper answer I decided to email a complaint to ********** on the 4th of April who then never responded only after 5 days which is today sending only an sms with a reference number. SERIOUSLY?? Do you not give a damn about your clients??

The previous issue took 3 months to resolve and it doesnt look like you people have a care in the worlds.

Your sales people stalk us on a weekly sometime daily basis yet when we apply for something you give me this attitude. And your after care service is non exitend. How can you not respond to a complaint? Wow

YOU ARE SELLING A SERVICE NOT A PRODUCT AND YOUR SERVICE IS PATHETIC.

FNB has not been the nice bank it used to be for a long time now. Maybe its time to move on.