SA
Shane A
1 reviews | Active since Sept 2013
02 Oct 2023, 15:59
FNB Don't Bother Resolving *****
FNB ***** department are useless!
I logged a case of ***** with FNB where I was ****med and have been attempting to get my money back, firstly FNB make it hard to report to the *****.
So I eventually managed to get it reported last week with the case number ***, FNB have done absolutely nothing! I phoned now for feedback and the case has 0 feedback in it, the person then just says nothing and puts me through to an automated voice message system and I get nothing from them!
Clearly FNB have no interest in resolving this matter.
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Replies (2)SA
Shane A's updateReviewer Update
12 Oct 2023, 12:08To anyone reading this know that FNB does not get back to you, they ignore you and do not resolve your queries, so if you are affected by ***** they will end up doing nothing, absolutely pathetic.
SA
Shane A's update12 Oct 2023, 12:08
Reviewer Update
To anyone reading this know that FNB does not get back to you, they ignore you and do not resolve your queries, so if you are affected by ***** they will end up doing nothing, absolutely pathetic.
SA
Shane A's updateReviewer Update
12 Oct 2023, 12:21As a result of the lack of feedback and response from FNB regarding this matter I will be closing all of my accounts with them and moving banks, I am changing my salary to another bank today.
SA
Shane A's update12 Oct 2023, 12:21
Reviewer Update
As a result of the lack of feedback and response from FNB regarding this matter I will be closing all of my accounts with them and moving banks, I am changing my salary to another bank today.