1 reviews | Active since Nov 2018
FNB - DONT BANK WITH US
I am a NEW Client to FNB and SO SO SO Disappointed with the SERVICES , honestly I just feel like canceling my services, no assistance what so ever.
I moved over to fnb from the callcentre , as always I was promised all of these services and how GREAT the bank is and I will have access to overdraft services,
I gave all my details to the consultant, card was processed and shipped to me,
I then had to wait almost a week for it to become active, eventually I just went into the bank yesterday to finish everything (defeats the purpose of telephone banking) Anyways, I tried to with draw money yesterday afternoon as I was excited for a new FNB account , the atm gave me a error 065 code so couldnt withdraw, now I am trying to register a company and I must go into the bank AGAIN because the online Secure wont activate over online, like what is the point of me being with fnb if this is my service??
Not one of the consultants phoned me back to ask if everything is ok or do you need help, I DONT RECOMMEND FNB AT ALL!!!
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
