Fnb...don't live up to their slogan
<p> </p> <p>I have a debit order of 300 on the 15th of the month. I had 302 in my account....and recieved a message indicating a failed debit such left me with 286.....really?...normally i get charged at the end of the month......now it looks like I'm getting charged according to when fnb can profit more. They charged me for the debit order.....the failure fee as well as a deposit fee ssoince i had to drive 5 kilometres from home to the atm to deposit money so it doesent fail agai if u ask me ...this is "PROGRAMMED THEFT". Perhaps a course in ethics is in order for FNB....or a change in ur slogan....instead of </p> <p>How can we help you...</p> <p>Rather....how can we take advantage of our clients</p> <p> </p> <p>Pathetic </p> <p> </p> <p>So happy use have me so man</p>
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
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Tel number: *** (option one)
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
