TT
Tiffany T
1 reviews | Active since Jul 2011
09 Apr 2015, 08:03
FNB don't care
I have previously posted a complaint related to the poor advice I received from an FNB consultant that resulted in a waste of time and money. I am now complaining about FNB's poor response to my previous complaint, as well as my requests for a refund for the fees deducted from my account as a result of the incorrect advice I was given by an FNB consultant. This lack of response is unacceptable.
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FNB (First National Bank)'s replyOfficial
09 Apr 2015, 08:20Hello tjt,
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply09 Apr 2015, 08:20
Official
Hello tjt,
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)