FNB don'respond to queries.

Item: FNB (First National Bank)
Rating: 2
Author: Graham E

Hi. I had a query over the FICA policy at the bank. The 1st ref is 795DR3ZZ of 11 December 2015. The 2nd ref is 58JBK7W1 of 16 December 2015, and the 3rd ref is ***0 of 07 January 2016. How do I get them to reply.

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Replies (1)

FNB (First National Bank)'s replyOfficial

25 Jan 2016, 10:43

Hello geva,

Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.

Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply25 Jan 2016, 10:43

Official