MP
Mohamed P

1 reviews | Active since Jun 2011

07 Feb 2018, 14:24

FNB Doesn't Want To Take My Money

I enquired about an Islamic Term Deposit. I received this reply: "Thank you for sending an enquiry to us. We will contact you within 2 working days (Monday to Friday)."

That was 13 days ago.

Reference No: 2HK97KZJ

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Feb 2018, 15:10
Official

Hello patel8786

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

MP
Mohamed P's update08 Feb 2018, 15:17
Reviewer Update
Please FNB... please take my money. What kind of bank makes their customers beg them to open an account?