EB
Eleutheria B
1 reviews | Active since Feb 2012
17 Jun 2021, 11:09
FNB doesn't respond to queries
It appears that one cannot get FNB to deal with queries without coming onto this platform to complain. I submitted a card dispute form on the 4th of June and to date it has not been reversed nor have I received any communication regarding it. Disgusting service.
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Replies (3)EB
Eleutheria B's updateReviewer Update
17 Jun 2021, 11:49It is SHOCKING that 13 days later, after emailing to follow up on progress I have to resort to a "formal complaint" just to get my query looked at. For something that in all likelihood could have been resolved telephonically when I called in on the 2nd of June.
EB
Eleutheria B's update17 Jun 2021, 11:49
Reviewer Update
It is SHOCKING that 13 days later, after emailing to follow up on progress I have to resort to a "formal complaint" just to get my query looked at. For something that in all likelihood could have been resolved telephonically when I called in on the 2nd of June.
EB
Eleutheria B's updateReviewer Update
20 Jun 2021, 17:00Alas there is still no movement on my request. Over two weeks later and I still cannot get any assistance with this. Absolutely dejected at the lack of service
EB
Eleutheria B's update20 Jun 2021, 17:00
Reviewer Update
Alas there is still no movement on my request. Over two weeks later and I still cannot get any assistance with this. Absolutely dejected at the lack of service
EB
Eleutheria B's updateReviewer Update
22 Jun 2021, 12:40Still absolutely NO RESPONSE FROM FNB!!!!
EB
Eleutheria B's update22 Jun 2021, 12:40
Reviewer Update
Still absolutely NO RESPONSE FROM FNB!!!!