FNB doesn't respect POPI

I have been in touch with FNB 5 Times over the last 24hours.

There is a mandate on my account. Half the people i have spoken to don't know what the hell is happening on my account. There was a mandate of R375 that was placed on my account from Clientele. I am not even a customer at clientele and on top of that i was sleeping when this happened. I know i am not the richest person but FNB doesn't respect the POPI act clearly because i do not give out my bank details at all.

I am very unhappy, half the agents don't know what they are doing and keep transferring me. I asked to speak to a manager yesterday and nothing i had no call or email or anything.

FNB needs to do better. I think i will move my salary to Nedbank or something because its always something with FNB man. Now I don't even know if this clientele nonsense is fixed.

The consultants said its clienteles problem i am like I don't even have a damn policy with them when i call them what will i be saying. Arg no man. And the managers at fnb don't ****** exist.