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mr.ruan.fourie mr.ruan.fourie

1 reviews | Active since May 2016

04 Dec 2018, 14:41

FNB doesnt really care to live up to assist one when you have a simple query.

I have 1 query, just 1, and have been struggling to get any REAL help from FNB for weeks now. Complaints on the FNB webpage, and here at Hello Peter doesnt seem to make any difference at all. The Complaints handeling guys call, make promises and disappear again, thus "the company has responded" But that doesnt imply they have actually helped in any ANY way whatsoever! Thanks for nothing FNB!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Dec 2018, 15:29
Official
Good Day Ruan

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department and feedback will be provided shortly.

I do apologize for any inconvenience caused.

Ref : ***F

Regards,

Client Experience Team

Tel number: ***