RS
Reshma S

1 reviews | Active since Mar 2009

07 Aug 2023, 06:27

Fnb doesn’t know how to treat their existing customers

From the 24th July I’m asking someone for a paid up letter first I was told to pay the R40 then the R52. I’m busy paying off your interest that I don’t need to. What the hell is happening why can’t you just close the account. Not a single person is able to assist. I am making calls every day and not one person knows what is happening. Can someone just send me the paid up letter I’m so sick of you FNB. After this I’m moving everything away from all my money, my bond my business account everything is moving. I’m just tired of your disgusting service. 27 years of banking with you and this is the service shocking unbelievable.

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Replies (2)
RS
Reshma S's update07 Aug 2023, 08:45
Reviewer Update
Yes from the 24 July I’m still waiting for a call. And also for someone to contact me every single time it’s taken to deaf ears. ?????
RS
Reshma S's update11 Aug 2023, 18:25
Reviewer Update
Hi FNB you have closed the account thank you very much....But I am still waiting for the paid up letter...There was a Gentleman who said he would send it to me yesterday I am still waiting .....