BM
Bianca M

1 reviews | Active since Jul 2025

06 Jul 2025, 00:51

FNB DOESNT HELP AFTER SETTLEMENTS

It’s Been over a week, myself and third party cannot get a paid up letter after setteling loan account!!! Not only that, it has still not even come off my name or my account and I paid over R60000!!!! Not one email responded, no one on phone can give me a paid up letter even with proof of payment!!! Disgusted with how FNB can do this to someone and over a week no communication or assistance!!!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Jul 2025, 08:16
Official
Good Day Bianca Frances Molliere,

Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.

The reference number is : ***NF

For further request, you can email us on the below email address:

Email address:  ***

Regards,

Hello Peter Complaints Team