1 reviews | Active since Feb 2013
Fnb doesn't follow through nor take accountability
If I could give you zero stars I would. I opened a 'myfirstsavings' account years ago for my now 7 year old (soon to be 8). Unbeknownst to me, the account was changed to a 32day notice account. No communication, no notification, nje just. I queried this and was taken from pillar to post and no one wanted to account why this was done without my knowledge. I was then assigned someone to open an fnby account and have funds transfered. This was probably last October. No one has helped me open this fnby account. The person who was assigned keeps saying he has escalated to the team and no one bothers to follow through. Do you only deal with millionaires these days and you couldn't be bothered by average account holders?
You must be very pleased with yourselves that this was still not resolved. If you follow it through I started moaning about it since last year around this time and still none of you have come to the party to fix it. I am de-investing all my money from your bank because clearly you don't give a damn about your customers.
You must be very pleased with yourselves that this was still not resolved. If you follow it through I started moaning about it since last year around this time and still none of you have come to the party to fix it. I am de-investing all my money from your bank because clearly you don't give a damn about your customers.