FNB doesnt even react to Hellopeter...
I have been struggling to transfer funds from 25 May. I also logged a Hellopeter complaint on 11 June. This has not been resolved since then. I can still not transfer my funds from the home loan. I have to explain the problem to every person, but no one at FNB are able to solve the problem. This is not acceptable. I wonder what FNB employees would say if part of their salary is paid but not available to them?
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FNB (First National Bank)'s replyOfficial
02 Jul 2024, 09:19Good Day Johan A,
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number: ***NF
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number: ***NF
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
Best regards,
FNB (First National Bank)'s reply02 Jul 2024, 09:19
Official
Good Day Johan A,
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number: ***NF
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number: ***NF
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
Best regards,