NC
Neville C

1 reviews | Active since Mar 2009

19 Nov 2021, 13:04

FNB doesn't care nor does it help it's customers contary to it's slogan.

I wish to make a complaint against FNB, since falling victim to a ******* earlier this year I've had nothing but issues from FNB.

The money I borrowed, I was conned into doing so by a person who I believed was only loaning it temporarily. Unfortunately I found out it was a **** advised the ***** department whose absolutely lackluster performance caused me to slip further and further into debt.

Due to the reaction of a believed world wide pandemic and the subsequent lockdowns in South Africa the business I work for has had to reduce my working hours and thus I earn a third of my original salary. I've been harassed by debt collectors, even tho I have agreed to pay as much as I'm currently able.

This whole experience has show me as a loyal customer who was never ever in debt before becoming a victim to this *******, that FNB cares nothing about the circumstances that have been forced upon people due to the lockdowns which have severely impacted my ability to earn a living. I can barely afford now to buy my weekly groceries and now I see that I've been handed over to some legal department despite the fact that I paid as per the agreement on my credit card.

0
Replies (0)