HP
Herman P

1 reviews | Active since Jun 2018

26 Jun 2018, 20:00

Fnb doesn't care for their clients

Really poor customer service. Opened my account 2 weeks ago but going to close it again this weekend due to their lack of service regarding my credit card application.

Won't encourage anyone to move over to fnb.

They will never see me again.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Jun 2018, 08:38
Official

Good Day Herman Pretorius,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to FNB Card to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***