1 reviews | Active since Nov 2017
FNB doesn't care about its clients
I was ****med today, my card and pin was ****** and R3000 was drawn from my account, when I went to fnb branch Jubilee mall they told me there is nothing they can do, they just blocked the card and changed the pin. They didn't bother to check at which atm the R3000 was drawn from or check the cameras. They did absolutely nothing. Now I see why ******** **** fnb so much cause they know nothing is going to be done. I am so sad today.
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)