GN
Grant N

1 reviews | Active since Sept 2018

21 Oct 2018, 07:42

Fnb doesn't care.

I am disappointed and frustrated to say the least. I have a fnb gold credit card approved the account is showing on my online banking profile however no credit limit loaded and when complaining about it I get told to phone new applications. Come on fnb if tbis is not sorted I am taking the matter further.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Oct 2018, 09:09
Official

We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.

This matter has been escalated to FNB Card to be investigated.

Your complaint ref number is ***.

Kind Regards

Complaints Resolution

Tracey Sonickson

Email: ***

Tel Number: *** (Option One)