Fnb doesn't about customers

They come back to clients as promised,my stockveil hasn't been sorted for 3 months now,Randburg,Cresta,Fordsburg,republic on ferndale all couldn't help,tried calling at times 1hour plus on a call but can't get help,tried the chat app also can't be helped,I am gatvol and 3 months ago I had to close the aspire account because they don't care about customers