SK
Sabeena K

1 reviews | Active since May 2016

04 May 2016, 20:50

FNB doesn't want your Business!

A month ago I app**** for the 'register hassle free ' option of applying online through FNB Business to register my business. My reasons being I wanted a quick, more time efficient way of applying for my CIPC docs and business bank account. I couldn't have been more wrong! A month down the line. I still do not have a business bank account. FNB made mistakes in capturing my details and provided CIPC with the incorrect ID number. Now I am left with the headache of picking up their slack . I am now far behind my scheduled launch of my online business and its costing me money, aggravation, and delays. A far cry from the promised 10 day turn around.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 May 2016, 09:54
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 919061.

Regards Complaints Resolution

Melinda Duvenhage

Email address: *** Tel number: *** (option one)