FNB doesn't want to help you

Item: FNB (First National Bank)
Rating: 2
Author: Nicole F

I have been trying to cancel my card for almost 2 weeks with no joy. Everyone I speak to gives me different answers. No one is helping with a very simple request. I have called, logged a query on the website and still NO resolution. now I am reaching my limits!!! FNB please get yourselves in gear alternatively can move to another bank at the drop of a hat!

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

11 Dec 2015, 08:18

Hello NickyFin,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 831188.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply11 Dec 2015, 08:18

Official