FNB Doesn't Take ***** Seriously

<p>Three ********** withdrawals have taken place on my Fiance's credit card tonight. After waiting 15 minutes to get a hold of the ***** department he was told that they cannot assist him as they are doing maintenance and that he should just call in the morning. He was then told to cancel his credit card. He has been on hold with this department for over half an hour and has used all his available airtime. Money has also been moved between his different accounts without his knowledge. The one call centre agent that was finally reached was completely unhelpful and even dropped the call. This is completely unacceptable as I would like to stop the credit card to avoid any further loss. How can such a big company be so useless with their ***** department?</p>